55+ years

Trading in London

24/7
Emergency
76%
Repeat customers
12 month
Guarantee
Home / Support & Advice

Support & Advice

Expert guides, troubleshooting help and honest pricing information from a family firm that’s been looking after London homes since 1966. Can’t find what you need? Our engineers are one phone call away.
55+ years

Trading in London

24/7
Emergency
76%
Repeat customers
12 month
Guarantee
Knowledge Base

Help When You Need It, From People Who Know

Everything below is free to read — no forms, no sign-ups. If you’d rather just talk it through, call us and you’ll speak to a real person who can help.

Advice & Guides

Straightforward homeowner guides from our engineers — written in plain English, not sales speak.

Support & Controls

Troubleshooting help and manufacturer support for your heating system, whatever the brand.

Costs & Comparisons

Transparent pricing information so you know what to expect before you book.
Why Trust Anderson & Sons

Advice You Can Rely On, Engineers You Can Trust

Free advice is only worth something if it comes from people who actually do the work. Here’s what sits behind every guide on this page:

Gas Safe Registered

Every heating engineer is Gas Safe registered — check us on the register any time.

Accredited Installers

Worcester Bosch Accredited and Vaillant Approved, with Gledhill cylinder expertise.

24/7 Emergency Response

One hour emergency response with same rates every day — nights, weekends and bank holidays.

12 Month Guarantee

All work is guaranteed for 12 months, backed by a family firm trading since 1966.

Common Questions

Frequently Asked Questions

Yes we provide 24/7 emergency plumbing services across Fulham and London, with experienced local engineers ready to respond quickly.

Costs vary depending on the issue, but we provide transparent pricing with no call-out fees. You only pay for the work carried out.

Turn off your water supply immediately to reduce damage, then call an emergency plumber. Our team is available 24/7 to assist.

Yes all our heating engineers are fully Gas Safe registered and qualified to carry out boiler and gas work safely.

Yes, a CP12 certificate is a legal requirement confirming gas appliances are safe to use. Our Gas Safe certified engineers carry out inspections quickly and efficiently, helping landlords stay compliant with UK regulations. We offer fast turnaround and annual reminders so you never miss a renewal.

We are based in London and cover the wider London area.

Get In Touch

Still Stuck? Talk To A Real Engineer

Call us on 0207 386 8888 or send us the details — we’ll come back to you quickly, with honest advice and no obligation.

Contact Us - page

Please Note: Same rates every day — no call-out fees. All work is guaranteed for 12 months. View our pricing here